How and when do I submit my documents?

You do not need to upload documents when you book. Scape checks your documents in person when you arrive for check-in.

Please bring the documents you need with you on move-in day, so the team can confirm your identity and student status before you settle into your new home.

When to provide documents

• At booking: no document upload is required.
• Before arrival: keep your ID and student status evidence ready, especially if your confirmation is digital.
• At check-in: show your documents to the Scape team in person.

You’ll usually need a passport or government-issued ID, plus evidence that you are enrolled at, or due to study with, a recognised education provider. This could include a UCAS number, student ID or other enrolment confirmation.

If you are worried that your documents may not be ready in time, contact the bookings team before you travel at bookings.uk@scape.com. We’ll help you understand what to bring and what your next steps should be.