---
title: Finding the right room | Scape Knowledge Base
description: Compare rooms, buildings, locations and prices to choose the Scape home that suits you best.
---

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1. [Scape Knowledge Base](https://help.scape.com/)
2. [Finding the right room](https://help.scape.com/finding-the-right-room)

# Finding the right room

 Compare rooms, buildings, locations and prices to choose the Scape home that suits you best.

## Locations and buildings

- [How do I compare different Scape buildings?](https://help.scape.com/how-do-i-compare-different-scape-buildings)
- [What’s included at each Scape building?](https://help.scape.com/whats-included-at-each-scape-building)
- [How do I choose the right Scape location?](https://help.scape.com/how-do-i-choose-the-right-scape-location)
- [Can I live in a different city from my university?](https://help.scape.com/can-i-live-in-a-different-city-from-my-university)
- [Which Scape buildings are closest to my university?](https://help.scape.com/which-scape-buildings-are-closest-to-my-university)

## Room types and layouts

- [What room types are available at Scape?](https://help.scape.com/what-room-types-are-available-at-scape)
- [What’s the difference between a studio, ensuite and shared flat?](https://help.scape.com/whats-the-difference-between-a-studio-ensuite-and-shared-flat)
- [What’s included in each room type?](https://help.scape.com/whats-included-in-each-room-type)
- [Can I choose a specific room or just a room type?](https://help.scape.com/can-i-choose-a-specific-room-or-just-a-room-type)

## Availability and pricing

- [How do I check room availability and prices?](https://help.scape.com/how-do-i-check-room-availability-and-prices)
- [What contract lengths are available?](https://help.scape.com/what-contract-lengths-are-available)
- [When should I book to secure a room?](https://help.scape.com/when-should-i-book-to-secure-a-room)
- [Why do prices vary between rooms and over time?](https://help.scape.com/why-do-prices-vary-between-rooms-and-over-time)

## Viewing options

- [How can I view a room before booking (in person or virtual)?](https://help.scape.com/how-can-i-view-a-room-before-booking-in-person-or-virtual)
- [Can someone view a room on my behalf?](https://help.scape.com/can-someone-view-a-room-on-my-behalf)
- [What should I look for when viewing a room?](https://help.scape.com/what-should-i-look-for-when-viewing-a-room)
- [Are showrooms the same as actual rooms?](https://help.scape.com/are-showrooms-the-same-as-actual-rooms)

## Accessibility and requirements

- [What accessible rooms and buildings are available?](https://help.scape.com/what-accessible-rooms-and-buildings-are-available)
- [How do I request an accessible room or adjustments?](https://help.scape.com/how-do-i-request-an-accessible-room-or-adjustments)
- [Can Scape support specific accessibility or medical needs?](https://help.scape.com/can-scape-support-specific-accessibility-or-medical-needs)

- [Finding the right room](https://help.scape.com/finding-the-right-room#main-content)

    - [Locations and buildings](https://help.scape.com/finding-the-right-room#locations-and-buildings)
    - [Room types and layouts](https://help.scape.com/finding-the-right-room#room-types-and-layouts)
    - [Availability and pricing](https://help.scape.com/finding-the-right-room#availability-and-pricing)
    - [Viewing options](https://help.scape.com/finding-the-right-room#viewing-options)
    - [Accessibility and requirements](https://help.scape.com/finding-the-right-room#accessibility-and-requirements)
- [Eligibility and requirements](https://help.scape.com/eligibility-and-requirements#main-content)

    - [Who can book](https://help.scape.com/eligibility-and-requirements#who-can-book)
    - [Student status and enrolment](https://help.scape.com/eligibility-and-requirements#student-status-and-enrolment)
    - [Age requirements](https://help.scape.com/eligibility-and-requirements#age-requirements)
    - [Visa requirements](https://help.scape.com/eligibility-and-requirements#visa-requirements)
    - [Guarantors](https://help.scape.com/eligibility-and-requirements#guarantors)
    - [Required documents](https://help.scape.com/eligibility-and-requirements#required-documents)
    - [International student requirements](https://help.scape.com/eligibility-and-requirements#international-student-requirements)
    - [Exceptions and special circumstances](https://help.scape.com/eligibility-and-requirements#exceptions-and-special-circumstances)
- [Before you book](https://help.scape.com/before-you-book#main-content)

    - [What’s included in rent](https://help.scape.com/before-you-book#whats-included-in-rent)
    - [Contract lengths and dates](https://help.scape.com/before-you-book#contract-lengths-and-dates)
    - [Choosing and securing your room](https://help.scape.com/before-you-book#choosing-and-securing-your-room)
    - [Booking with others](https://help.scape.com/before-you-book#booking-with-others)
    - [Offers and promotions](https://help.scape.com/before-you-book#offers-and-promotions)
    - [Requests and preferences](https://help.scape.com/before-you-book#requests-and-preferences)
    - [Before booking considerations](https://help.scape.com/before-you-book#before-booking-considerations)
- [Booking your room](https://help.scape.com/booking-your-room#main-content)

    - [How to book](https://help.scape.com/booking-your-room#how-to-book)
    - [Booking process and timeline](https://help.scape.com/booking-your-room#booking-process-and-timeline)
    - [Payments during booking](https://help.scape.com/booking-your-room#payments-during-booking)
    - [Booking confirmation](https://help.scape.com/booking-your-room#booking-confirmation)
    - [Documents and verification](https://help.scape.com/booking-your-room#documents-and-verification)
    - [Making changes to your booking](https://help.scape.com/booking-your-room#making-changes-to-your-booking)
    - [Booking help and issues](https://help.scape.com/booking-your-room#booking-help-and-issues)
- [Payments, fees and rent](https://help.scape.com/payments-fees-and-rent#main-content)

    - [Rent and pricing](https://help.scape.com/payments-fees-and-rent#rent-and-pricing)
    - [Paying your rent](https://help.scape.com/payments-fees-and-rent#paying-your-rent)
    - [Payment methods](https://help.scape.com/payments-fees-and-rent#payment-methods)
    - [International payments](https://help.scape.com/payments-fees-and-rent#international-payments)
    - [Deposits and advance payments](https://help.scape.com/payments-fees-and-rent#deposits-and-advance-payments)
    - [Late and failed payments](https://help.scape.com/payments-fees-and-rent#late-and-failed-payments)
    - [Refunds and cancellations](https://help.scape.com/payments-fees-and-rent#refunds-and-cancellations)
    - [Invoices and receipts](https://help.scape.com/payments-fees-and-rent#invoices-and-receipts)
    - [Managing payment details](https://help.scape.com/payments-fees-and-rent#managing-payment-details)
- [Contracts, cancellations and policies](https://help.scape.com/contracts-cancellations-and-policies#main-content)

    - [Tenancy agreements](https://help.scape.com/contracts-cancellations-and-policies#tenancy-agreements)
    - [Understanding your contract](https://help.scape.com/contracts-cancellations-and-policies#understanding-your-contract)
    - [Cooling-off period](https://help.scape.com/contracts-cancellations-and-policies#cooling-off-period)
    - [Cancelling your booking](https://help.scape.com/contracts-cancellations-and-policies#cancelling-your-booking)
    - [Change of Study Circumstances](https://help.scape.com/contracts-cancellations-and-policies#change-of-study-circumstances)
    - [Replacement tenants](https://help.scape.com/contracts-cancellations-and-policies#replacement-tenants)
    - [Ending your contract early](https://help.scape.com/contracts-cancellations-and-policies#ending-your-contract-early)
    - [Changes before move-in](https://help.scape.com/contracts-cancellations-and-policies#changes-before-move-in)
    - [Policy updates and exceptions](https://help.scape.com/contracts-cancellations-and-policies#policy-updates-and-exceptions)
- [Preparing to move in](https://help.scape.com/preparing-to-move-in#main-content)

    - [Move-in checklist](https://help.scape.com/preparing-to-move-in#move-in-checklist)
    - [What to bring](https://help.scape.com/preparing-to-move-in#what-to-bring)
    - [Arrival planning](https://help.scape.com/preparing-to-move-in#arrival-planning)
    - [Pre-arrival tasks](https://help.scape.com/preparing-to-move-in#pre-arrival-tasks)
    - [Travel planning](https://help.scape.com/preparing-to-move-in#travel-planning)
    - [Deliveries before arrival](https://help.scape.com/preparing-to-move-in#deliveries-before-arrival)
    - [Setting up essentials](https://help.scape.com/preparing-to-move-in#setting-up-essentials)
- [Arriving and checking in](https://help.scape.com/arriving-and-checking-in#main-content)

    - [Check-in process](https://help.scape.com/arriving-and-checking-in#check-in-process)
    - [Arrival times and access](https://help.scape.com/arriving-and-checking-in#arrival-times-and-access)
    - [What to bring on the day](https://help.scape.com/arriving-and-checking-in#what-to-bring-on-the-day)
    - [Keys and access](https://help.scape.com/arriving-and-checking-in#keys-and-access)
    - [Room and inventory checks](https://help.scape.com/arriving-and-checking-in#room-and-inventory-checks)
    - [Support on arrival](https://help.scape.com/arriving-and-checking-in#support-on-arrival)
- [Living with Scape](https://help.scape.com/living-with-scape#main-content)

    - [Your room and shared spaces](https://help.scape.com/living-with-scape#your-room-and-shared-spaces)
    - [Facilities and amenities](https://help.scape.com/living-with-scape#facilities-and-amenities)
    - [Wi-Fi and connectivity](https://help.scape.com/living-with-scape#wi-fi-and-connectivity)
    - [Laundry](https://help.scape.com/living-with-scape#laundry)
    - [Mail and parcels](https://help.scape.com/living-with-scape#mail-and-parcels)
    - [Guests and visitors](https://help.scape.com/living-with-scape#guests-and-visitors)
    - [Noise and shared living](https://help.scape.com/living-with-scape#noise-and-shared-living)
    - [Cleaning and upkeep](https://help.scape.com/living-with-scape#cleaning-and-upkeep)
    - [Resident app and portal](https://help.scape.com/living-with-scape#resident-app-and-portal)
- [Maintenance and repairs](https://help.scape.com/maintenance-and-repairs#main-content)

    - [Reporting an issue](https://help.scape.com/maintenance-and-repairs#reporting-an-issue)
    - [Emergency vs non-emergency](https://help.scape.com/maintenance-and-repairs#emergency-vs-non-emergency)
    - [Repair timeframes](https://help.scape.com/maintenance-and-repairs#repair-timeframes)
    - [Access for maintenance](https://help.scape.com/maintenance-and-repairs#access-for-maintenance)
    - [Common issues](https://help.scape.com/maintenance-and-repairs#common-issues)
    - [Shared spaces and facilities](https://help.scape.com/maintenance-and-repairs#shared-spaces-and-facilities)
    - [Planned maintenance](https://help.scape.com/maintenance-and-repairs#planned-maintenance)
    - [Damage and responsibility](https://help.scape.com/maintenance-and-repairs#damage-and-responsibility)
- [Safety, security and emergencies](https://help.scape.com/safety-security-and-emergencies#main-content)

    - [Building security](https://help.scape.com/safety-security-and-emergencies#building-security)
    - [Keys and access](https://help.scape.com/safety-security-and-emergencies#keys-and-access)
    - [Fire safety](https://help.scape.com/safety-security-and-emergencies#fire-safety)
    - [Emergency procedures](https://help.scape.com/safety-security-and-emergencies#emergency-procedures)
    - [Medical emergencies](https://help.scape.com/safety-security-and-emergencies#medical-emergencies)
    - [Incident reporting](https://help.scape.com/safety-security-and-emergencies#incident-reporting)
    - [Personal safety](https://help.scape.com/safety-security-and-emergencies#personal-safety)
- [Managing your stay](https://help.scape.com/managing-your-stay#main-content)

    - [Resident account and portal](https://help.scape.com/managing-your-stay#resident-account-and-portal)
    - [Updating your details](https://help.scape.com/managing-your-stay#updating-your-details)
    - [Room moves and transfers](https://help.scape.com/managing-your-stay#room-moves-and-transfers)
    - [Extending or renewing your stay](https://help.scape.com/managing-your-stay#extending-or-renewing-your-stay)
    - [Changes during your stay](https://help.scape.com/managing-your-stay#changes-during-your-stay)
    - [Complaints and feedback](https://help.scape.com/managing-your-stay#complaints-and-feedback)
    - [Escalations and support](https://help.scape.com/managing-your-stay#escalations-and-support)
- [Moving out](https://help.scape.com/moving-out#main-content)

    - [Giving notice](https://help.scape.com/moving-out#giving-notice)
    - [Move-out process](https://help.scape.com/moving-out#move-out-process)
    - [Cleaning requirements](https://help.scape.com/moving-out#cleaning-requirements)
    - [Key return](https://help.scape.com/moving-out#key-return)
    - [Final inspections](https://help.scape.com/moving-out#final-inspections)
    - [Charges and payments](https://help.scape.com/moving-out#charges-and-payments)
    - [Deposit returns](https://help.scape.com/moving-out#deposit-returns)
- [International students](https://help.scape.com/international-students#main-content)

    - [Before arriving in the UK](https://help.scape.com/international-students#before-arriving-in-the-uk)
    - [Setting up essentials](https://help.scape.com/international-students#setting-up-essentials)
    - [Paying from overseas](https://help.scape.com/international-students#paying-from-overseas)
    - [Healthcare and support](https://help.scape.com/international-students#healthcare-and-support)
    - [Settling in](https://help.scape.com/international-students#settling-in)
- [Parents, guardians or trusted person](https://help.scape.com/parents-guardians-or-trusted-person#main-content)

    - [Booking for a student](https://help.scape.com/parents-guardians-or-trusted-person#booking-for-a-student)
    - [Payments and contracts](https://help.scape.com/parents-guardians-or-trusted-person#payments-and-contracts)
    - [Supporting move-in](https://help.scape.com/parents-guardians-or-trusted-person#supporting-move-in)
    - [Welfare concerns](https://help.scape.com/parents-guardians-or-trusted-person#welfare-concerns)
- [Contact and support](https://help.scape.com/contact-and-support#main-content)

    - [How to contact Scape](https://help.scape.com/contact-and-support#how-to-contact-scape)
    - [Reception and opening hours](https://help.scape.com/contact-and-support#reception-and-opening-hours)
    - [Emergency contacts](https://help.scape.com/contact-and-support#emergency-contacts)
    - [Sales and booking support](https://help.scape.com/contact-and-support#sales-and-booking-support)
    - [Resident support queries](https://help.scape.com/contact-and-support#resident-support-queries)
    - [Response times](https://help.scape.com/contact-and-support#response-times)

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