--- title: Will I be notified about planned maintenance? description: Learn how Scape notifies residents about planned maintenance and what information is included in updates. --- [Skip to content](https://help.scape.com/will-i-be-notified-about-planned-maintenance#main-content) English - United Kingdom Show submenu for translations [Need more help?](https://help.scape.com/kb-tickets/new?hsLang=en-gb) [![Scape logo](https://help.scape.com/hubfs/Scape-Logo-Pink-Padded.svg)](https://scape.com/) Open main navigation Close main navigation - English - United Kingdom Show submenu for translations - [Need more help?](https://help.scape.com/kb-tickets/new) HOW CAN WE HELP? - There are no suggestions because the search field is empty. 1. [Scape Knowledge Base](https://help.scape.com/?hsLang=en-gb) 2. [Maintenance and repairs](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb) 3. [Planned maintenance](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#planned-maintenance) # Will I be notified about planned maintenance? Yes. If planned maintenance may affect your room, services or a major communal area, the Scape team will let you know in advance. Planned maintenance can include things like routine safety checks, inspections, repairs, testing, cleaning, decorating or work by approved contractors. Notices may be shared by email, through the Scape app, around the building or directly by the team, depending on the type of work. ### What the notice will usually include - **What work is taking place** and why it is needed. - **When it is happening** and, where possible, how long it is expected to take. - **Whether access to your room is needed** or if any service may be temporarily affected. - **Anything you need to do**, such as clearing space around an area or keeping access available. Some essential safety activity, such as fire alarm testing, follows a regular schedule and this will normally be explained when you arrive or shown in your building handbook. If you are unsure whether a notice applies to you, or you need help preparing for planned work, speak to reception or message the team through the Scape app. They’ll be happy to help. - [Finding the right room](https://help.scape.com/finding-the-right-room?hsLang=en-gb#main-content) - [Locations and buildings](https://help.scape.com/finding-the-right-room?hsLang=en-gb#locations-and-buildings) - [Room types and layouts](https://help.scape.com/finding-the-right-room?hsLang=en-gb#room-types-and-layouts) - [Availability and pricing](https://help.scape.com/finding-the-right-room?hsLang=en-gb#availability-and-pricing) - [Viewing options](https://help.scape.com/finding-the-right-room?hsLang=en-gb#viewing-options) - [Accessibility and requirements](https://help.scape.com/finding-the-right-room?hsLang=en-gb#accessibility-and-requirements) - [Eligibility and requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#main-content) - [Who can book](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#who-can-book) - 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