What should I do if I don’t meet the standard requirements?

If you do not meet Scape’s standard requirements, please contact the bookings team before making a booking. We’ll look at your situation and explain what options may be available.

Scape’s standard requirements are that you must be a student, or have a course starting soon, and be aged 18 or over on your contract start date. You’ll also need to provide suitable ID and evidence of your student status when you check in.

What to do next

• Contact the bookings team: email bookings.uk@scape.com.
• Explain your situation: include what requirement you are unsure about, such as student status, age, course dates or documents.
• Share any helpful evidence: this could include course information, an offer letter or other details from your education provider.
• Wait for guidance: the team will review your case and let you know the best next step.

Please do not guess or book a room hoping to sort it out later. Getting advice early helps make sure your booking is right for you from the start.