---
title: What do I need to bring on move-in day?
description: Moving into Scape? See what documents, payment confirmations and everyday essentials to bring so your check-in goes smoothly.
---

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1. [Scape Knowledge Base](https://help.scape.com/?hsLang=en-gb)
2. [Arriving and checking in](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb)
3. [What to bring on the day](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#what-to-bring-on-the-day)

# What do I need to bring on move-in day?

On move-in day, please bring the documents and essentials you’ll need to complete check-in and get settled comfortably.

### Documents to bring

- **Passport or government-issued ID**
- **UCAS number or student ID number** confirming your enrolment at a specified educational institution
- Your booking details, if you have them handy

You’ll also need to make sure your **deposit and first instalment have been paid and cleared** before you arrive. Without the required ID, student confirmation and payment confirmation, the team will not be able to complete your check-in or issue your keys.

### Useful things to pack

Scape rooms are furnished, but you’ll need to bring your own personal items, including bedding, towels, toiletries, clothes, chargers, study materials and kitchen essentials such as crockery, cutlery and cookware. If your room has an induction hob, make sure any pans you bring are suitable for induction cooking.

Before you travel, it’s worth checking your building handbook and booking information so you know exactly what is included in your room. If you’re unsure about anything, contact the Scape team before move-in day and they’ll be happy to help.

- [Finding the right room](https://help.scape.com/finding-the-right-room?hsLang=en-gb#main-content)

    - [Locations and buildings](https://help.scape.com/finding-the-right-room?hsLang=en-gb#locations-and-buildings)
    - [Room types and layouts](https://help.scape.com/finding-the-right-room?hsLang=en-gb#room-types-and-layouts)
    - [Availability and pricing](https://help.scape.com/finding-the-right-room?hsLang=en-gb#availability-and-pricing)
    - [Viewing options](https://help.scape.com/finding-the-right-room?hsLang=en-gb#viewing-options)
    - [Accessibility and requirements](https://help.scape.com/finding-the-right-room?hsLang=en-gb#accessibility-and-requirements)
- [Eligibility and requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#main-content)

    - [Who can book](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#who-can-book)
    - [Student status and enrolment](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#student-status-and-enrolment)
    - [Age requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#age-requirements)
    - [Visa requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#visa-requirements)
    - [Guarantors](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#guarantors)
    - [Required documents](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#required-documents)
    - [International student requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#international-student-requirements)
    - [Exceptions and special circumstances](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#exceptions-and-special-circumstances)
- [Before you book](https://help.scape.com/before-you-book?hsLang=en-gb#main-content)

    - [What’s included in rent](https://help.scape.com/before-you-book?hsLang=en-gb#whats-included-in-rent)
    - [Contract lengths and dates](https://help.scape.com/before-you-book?hsLang=en-gb#contract-lengths-and-dates)
    - [Choosing and securing your room](https://help.scape.com/before-you-book?hsLang=en-gb#choosing-and-securing-your-room)
    - [Booking with others](https://help.scape.com/before-you-book?hsLang=en-gb#booking-with-others)
    - [Offers and promotions](https://help.scape.com/before-you-book?hsLang=en-gb#offers-and-promotions)
    - [Requests and preferences](https://help.scape.com/before-you-book?hsLang=en-gb#requests-and-preferences)
    - [Before booking considerations](https://help.scape.com/before-you-book?hsLang=en-gb#before-booking-considerations)
- [Booking your room](https://help.scape.com/booking-your-room?hsLang=en-gb#main-content)

    - [How to book](https://help.scape.com/booking-your-room?hsLang=en-gb#how-to-book)
    - [Booking process and timeline](https://help.scape.com/booking-your-room?hsLang=en-gb#booking-process-and-timeline)
    - [Payments during booking](https://help.scape.com/booking-your-room?hsLang=en-gb#payments-during-booking)
    - [Booking confirmation](https://help.scape.com/booking-your-room?hsLang=en-gb#booking-confirmation)
    - [Documents and verification](https://help.scape.com/booking-your-room?hsLang=en-gb#documents-and-verification)
    - [Making changes to your booking](https://help.scape.com/booking-your-room?hsLang=en-gb#making-changes-to-your-booking)
    - [Booking help and issues](https://help.scape.com/booking-your-room?hsLang=en-gb#booking-help-and-issues)
- [Payments, fees and rent](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#main-content)

    - [Rent and pricing](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#rent-and-pricing)
    - [Paying your rent](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#paying-your-rent)
    - [Payment methods](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#payment-methods)
    - [International payments](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#international-payments)
    - [Deposits and advance payments](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#deposits-and-advance-payments)
    - [Late and failed payments](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#late-and-failed-payments)
    - [Refunds and cancellations](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#refunds-and-cancellations)
    - [Invoices and receipts](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#invoices-and-receipts)
    - [Managing payment details](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#managing-payment-details)
- [Contracts, cancellations and policies](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#main-content)

    - [Tenancy agreements](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#tenancy-agreements)
    - [Understanding your contract](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#understanding-your-contract)
    - [Cooling-off period](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#cooling-off-period)
    - [Cancelling your booking](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#cancelling-your-booking)
    - [Change of Study Circumstances](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#change-of-study-circumstances)
    - [Replacement tenants](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#replacement-tenants)
    - [Ending your contract early](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#ending-your-contract-early)
    - [Changes before move-in](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#changes-before-move-in)
    - [Policy updates and exceptions](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#policy-updates-and-exceptions)
- [Preparing to move in](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#main-content)

    - [Move-in checklist](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#move-in-checklist)
    - [What to bring](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#what-to-bring)
    - [Arrival planning](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#arrival-planning)
    - [Pre-arrival tasks](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#pre-arrival-tasks)
    - [Travel planning](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#travel-planning)
    - [Deliveries before arrival](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#deliveries-before-arrival)
    - [Setting up essentials](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#setting-up-essentials)
- [Arriving and checking in](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#main-content)

    - [Check-in process](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#check-in-process)
    - [Arrival times and access](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#arrival-times-and-access)
    - [What to bring on the day](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#what-to-bring-on-the-day)
    - [Keys and access](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#keys-and-access)
    - [Room and inventory checks](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#room-and-inventory-checks)
    - [Support on arrival](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#support-on-arrival)
- [Living with Scape](https://help.scape.com/living-with-scape?hsLang=en-gb#main-content)

    - [Your room and shared spaces](https://help.scape.com/living-with-scape?hsLang=en-gb#your-room-and-shared-spaces)
    - [Facilities and amenities](https://help.scape.com/living-with-scape?hsLang=en-gb#facilities-and-amenities)
    - [Wi-Fi and connectivity](https://help.scape.com/living-with-scape?hsLang=en-gb#wi-fi-and-connectivity)
    - [Laundry](https://help.scape.com/living-with-scape?hsLang=en-gb#laundry)
    - [Mail and parcels](https://help.scape.com/living-with-scape?hsLang=en-gb#mail-and-parcels)
    - [Guests and visitors](https://help.scape.com/living-with-scape?hsLang=en-gb#guests-and-visitors)
    - [Noise and shared living](https://help.scape.com/living-with-scape?hsLang=en-gb#noise-and-shared-living)
    - [Cleaning and upkeep](https://help.scape.com/living-with-scape?hsLang=en-gb#cleaning-and-upkeep)
    - [Resident app and portal](https://help.scape.com/living-with-scape?hsLang=en-gb#resident-app-and-portal)
- [Maintenance and repairs](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#main-content)

    - [Reporting an issue](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#reporting-an-issue)
    - [Emergency vs non-emergency](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#emergency-vs-non-emergency)
    - [Repair timeframes](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#repair-timeframes)
    - [Access for maintenance](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#access-for-maintenance)
    - [Common issues](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#common-issues)
    - [Shared spaces and facilities](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#shared-spaces-and-facilities)
    - [Planned maintenance](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#planned-maintenance)
    - [Damage and responsibility](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#damage-and-responsibility)
- [Safety, security and emergencies](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#main-content)

    - [Building security](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#building-security)
    - [Keys and access](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#keys-and-access)
    - [Fire safety](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#fire-safety)
    - [Emergency procedures](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#emergency-procedures)
    - [Medical emergencies](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#medical-emergencies)
    - [Incident reporting](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#incident-reporting)
    - [Personal safety](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#personal-safety)
- [Managing your stay](https://help.scape.com/managing-your-stay?hsLang=en-gb#main-content)

    - [Resident account and portal](https://help.scape.com/managing-your-stay?hsLang=en-gb#resident-account-and-portal)
    - [Updating your details](https://help.scape.com/managing-your-stay?hsLang=en-gb#updating-your-details)
    - [Room moves and transfers](https://help.scape.com/managing-your-stay?hsLang=en-gb#room-moves-and-transfers)
    - [Extending or renewing your stay](https://help.scape.com/managing-your-stay?hsLang=en-gb#extending-or-renewing-your-stay)
    - [Changes during your stay](https://help.scape.com/managing-your-stay?hsLang=en-gb#changes-during-your-stay)
    - [Complaints and feedback](https://help.scape.com/managing-your-stay?hsLang=en-gb#complaints-and-feedback)
    - [Escalations and support](https://help.scape.com/managing-your-stay?hsLang=en-gb#escalations-and-support)
- [Moving out](https://help.scape.com/moving-out?hsLang=en-gb#main-content)

    - [Giving notice](https://help.scape.com/moving-out?hsLang=en-gb#giving-notice)
    - [Move-out process](https://help.scape.com/moving-out?hsLang=en-gb#move-out-process)
    - [Cleaning requirements](https://help.scape.com/moving-out?hsLang=en-gb#cleaning-requirements)
    - [Key return](https://help.scape.com/moving-out?hsLang=en-gb#key-return)
    - [Final inspections](https://help.scape.com/moving-out?hsLang=en-gb#final-inspections)
    - [Charges and payments](https://help.scape.com/moving-out?hsLang=en-gb#charges-and-payments)
    - [Deposit returns](https://help.scape.com/moving-out?hsLang=en-gb#deposit-returns)
- [International students](https://help.scape.com/international-students?hsLang=en-gb#main-content)

    - [Before arriving in the UK](https://help.scape.com/international-students?hsLang=en-gb#before-arriving-in-the-uk)
    - [Setting up essentials](https://help.scape.com/international-students?hsLang=en-gb#setting-up-essentials)
    - [Paying from overseas](https://help.scape.com/international-students?hsLang=en-gb#paying-from-overseas)
    - [Healthcare and support](https://help.scape.com/international-students?hsLang=en-gb#healthcare-and-support)
    - [Settling in](https://help.scape.com/international-students?hsLang=en-gb#settling-in)
- [Parents, guardians or trusted person](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#main-content)

    - [Booking for a student](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#booking-for-a-student)
    - [Payments and contracts](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#payments-and-contracts)
    - [Supporting move-in](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#supporting-move-in)
    - [Welfare concerns](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#welfare-concerns)
- [Contact and support](https://help.scape.com/contact-and-support?hsLang=en-gb#main-content)

    - [How to contact Scape](https://help.scape.com/contact-and-support?hsLang=en-gb#how-to-contact-scape)
    - [Reception and opening hours](https://help.scape.com/contact-and-support?hsLang=en-gb#reception-and-opening-hours)
    - [Emergency contacts](https://help.scape.com/contact-and-support?hsLang=en-gb#emergency-contacts)
    - [Sales and booking support](https://help.scape.com/contact-and-support?hsLang=en-gb#sales-and-booking-support)
    - [Resident support queries](https://help.scape.com/contact-and-support?hsLang=en-gb#resident-support-queries)
    - [Response times](https://help.scape.com/contact-and-support?hsLang=en-gb#response-times)

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