---
title: How do I book a room at Scape?
description: Learn how to book a Scape room online, from choosing your location and room type to signing your agreement and paying securely.
---

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1. [Scape Knowledge Base](https://help.scape.com/?hsLang=en-gb)
2. [Booking your room](https://help.scape.com/booking-your-room?hsLang=en-gb)
3. [How to book](https://help.scape.com/booking-your-room?hsLang=en-gb#how-to-book)

# How do I book a room at Scape?

You can book a room at Scape online through the [Find a Room](https://www.scape.com/rooms/) page on scape.com.

Start by choosing the location, room type and contract dates that work for you. You’ll then be able to compare available options, choose your preferred floor where this is offered and create your Scape account.

### How to book

- **Find your room:** visit [scape.com/rooms](https://www.scape.com/rooms/) and search by location, building or room type
- **Select your option:** choose the room type, dates and floor option shown as available
- **Create your account:** this lets you manage your booking, payments and documents
- **Review your agreement:** read your Residence Agreement carefully before signing it digitally
- **Make your initial payment:** your booking is confirmed once the required payment is completed. An initial advanced payment of 14 days rent is to be made in all properties except Bloomsbury and Kings Cross where this is 28 days.

After you finish, you’ll receive a confirmation email straight away. Keep this safe, as it includes important details about your booking.

If you get stuck or want help choosing the right room, contact the Scape team before completing your booking. We’ll happily talk you through your options.

- [Finding the right room](https://help.scape.com/finding-the-right-room?hsLang=en-gb#main-content)

    - [Locations and buildings](https://help.scape.com/finding-the-right-room?hsLang=en-gb#locations-and-buildings)
    - [Room types and layouts](https://help.scape.com/finding-the-right-room?hsLang=en-gb#room-types-and-layouts)
    - [Availability and pricing](https://help.scape.com/finding-the-right-room?hsLang=en-gb#availability-and-pricing)
    - [Viewing options](https://help.scape.com/finding-the-right-room?hsLang=en-gb#viewing-options)
    - [Accessibility and requirements](https://help.scape.com/finding-the-right-room?hsLang=en-gb#accessibility-and-requirements)
- [Eligibility and requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#main-content)

    - [Who can book](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#who-can-book)
    - [Student status and enrolment](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#student-status-and-enrolment)
    - [Age requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#age-requirements)
    - [Visa requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#visa-requirements)
    - [Guarantors](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#guarantors)
    - [Required documents](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#required-documents)
    - [International student requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#international-student-requirements)
    - [Exceptions and special circumstances](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#exceptions-and-special-circumstances)
- [Before you book](https://help.scape.com/before-you-book?hsLang=en-gb#main-content)

    - [What’s included in rent](https://help.scape.com/before-you-book?hsLang=en-gb#whats-included-in-rent)
    - [Contract lengths and dates](https://help.scape.com/before-you-book?hsLang=en-gb#contract-lengths-and-dates)
    - [Choosing and securing your room](https://help.scape.com/before-you-book?hsLang=en-gb#choosing-and-securing-your-room)
    - [Booking with others](https://help.scape.com/before-you-book?hsLang=en-gb#booking-with-others)
    - [Offers and promotions](https://help.scape.com/before-you-book?hsLang=en-gb#offers-and-promotions)
    - [Requests and preferences](https://help.scape.com/before-you-book?hsLang=en-gb#requests-and-preferences)
    - [Before booking considerations](https://help.scape.com/before-you-book?hsLang=en-gb#before-booking-considerations)
- [Booking your room](https://help.scape.com/booking-your-room?hsLang=en-gb#main-content)

    - [How to book](https://help.scape.com/booking-your-room?hsLang=en-gb#how-to-book)
    - [Booking process and timeline](https://help.scape.com/booking-your-room?hsLang=en-gb#booking-process-and-timeline)
    - [Payments during booking](https://help.scape.com/booking-your-room?hsLang=en-gb#payments-during-booking)
    - [Booking confirmation](https://help.scape.com/booking-your-room?hsLang=en-gb#booking-confirmation)
    - [Documents and verification](https://help.scape.com/booking-your-room?hsLang=en-gb#documents-and-verification)
    - [Making changes to your booking](https://help.scape.com/booking-your-room?hsLang=en-gb#making-changes-to-your-booking)
    - [Booking help and issues](https://help.scape.com/booking-your-room?hsLang=en-gb#booking-help-and-issues)
- [Payments, fees and rent](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#main-content)

    - [Rent and pricing](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#rent-and-pricing)
    - [Paying your rent](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#paying-your-rent)
    - [Payment methods](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#payment-methods)
    - [International payments](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#international-payments)
    - [Deposits and advance payments](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#deposits-and-advance-payments)
    - [Late and failed payments](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#late-and-failed-payments)
    - [Refunds and cancellations](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#refunds-and-cancellations)
    - [Invoices and receipts](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#invoices-and-receipts)
    - [Managing payment details](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#managing-payment-details)
- [Contracts, cancellations and policies](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#main-content)

    - [Tenancy agreements](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#tenancy-agreements)
    - [Understanding your contract](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#understanding-your-contract)
    - [Cooling-off period](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#cooling-off-period)
    - [Cancelling your booking](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#cancelling-your-booking)
    - [Change of Study Circumstances](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#change-of-study-circumstances)
    - [Replacement tenants](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#replacement-tenants)
    - [Ending your contract early](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#ending-your-contract-early)
    - [Changes before move-in](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#changes-before-move-in)
    - [Policy updates and exceptions](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#policy-updates-and-exceptions)
- [Preparing to move in](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#main-content)

    - [Move-in checklist](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#move-in-checklist)
    - [What to bring](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#what-to-bring)
    - [Arrival planning](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#arrival-planning)
    - [Pre-arrival tasks](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#pre-arrival-tasks)
    - [Travel planning](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#travel-planning)
    - [Deliveries before arrival](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#deliveries-before-arrival)
    - [Setting up essentials](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#setting-up-essentials)
- [Arriving and checking in](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#main-content)

    - [Check-in process](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#check-in-process)
    - [Arrival times and access](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#arrival-times-and-access)
    - [What to bring on the day](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#what-to-bring-on-the-day)
    - [Keys and access](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#keys-and-access)
    - [Room and inventory checks](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#room-and-inventory-checks)
    - [Support on arrival](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#support-on-arrival)
- [Living with Scape](https://help.scape.com/living-with-scape?hsLang=en-gb#main-content)

    - [Your room and shared spaces](https://help.scape.com/living-with-scape?hsLang=en-gb#your-room-and-shared-spaces)
    - [Facilities and amenities](https://help.scape.com/living-with-scape?hsLang=en-gb#facilities-and-amenities)
    - [Wi-Fi and connectivity](https://help.scape.com/living-with-scape?hsLang=en-gb#wi-fi-and-connectivity)
    - [Laundry](https://help.scape.com/living-with-scape?hsLang=en-gb#laundry)
    - [Mail and parcels](https://help.scape.com/living-with-scape?hsLang=en-gb#mail-and-parcels)
    - [Guests and visitors](https://help.scape.com/living-with-scape?hsLang=en-gb#guests-and-visitors)
    - [Noise and shared living](https://help.scape.com/living-with-scape?hsLang=en-gb#noise-and-shared-living)
    - [Cleaning and upkeep](https://help.scape.com/living-with-scape?hsLang=en-gb#cleaning-and-upkeep)
    - [Resident app and portal](https://help.scape.com/living-with-scape?hsLang=en-gb#resident-app-and-portal)
- [Maintenance and repairs](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#main-content)

    - [Reporting an issue](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#reporting-an-issue)
    - [Emergency vs non-emergency](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#emergency-vs-non-emergency)
    - [Repair timeframes](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#repair-timeframes)
    - [Access for maintenance](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#access-for-maintenance)
    - [Common issues](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#common-issues)
    - [Shared spaces and facilities](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#shared-spaces-and-facilities)
    - [Planned maintenance](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#planned-maintenance)
    - [Damage and responsibility](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#damage-and-responsibility)
- [Safety, security and emergencies](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#main-content)

    - [Building security](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#building-security)
    - [Keys and access](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#keys-and-access)
    - [Fire safety](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#fire-safety)
    - [Emergency procedures](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#emergency-procedures)
    - [Medical emergencies](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#medical-emergencies)
    - [Incident reporting](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#incident-reporting)
    - [Personal safety](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#personal-safety)
- [Managing your stay](https://help.scape.com/managing-your-stay?hsLang=en-gb#main-content)

    - [Resident account and portal](https://help.scape.com/managing-your-stay?hsLang=en-gb#resident-account-and-portal)
    - [Updating your details](https://help.scape.com/managing-your-stay?hsLang=en-gb#updating-your-details)
    - [Room moves and transfers](https://help.scape.com/managing-your-stay?hsLang=en-gb#room-moves-and-transfers)
    - [Extending or renewing your stay](https://help.scape.com/managing-your-stay?hsLang=en-gb#extending-or-renewing-your-stay)
    - [Changes during your stay](https://help.scape.com/managing-your-stay?hsLang=en-gb#changes-during-your-stay)
    - [Complaints and feedback](https://help.scape.com/managing-your-stay?hsLang=en-gb#complaints-and-feedback)
    - [Escalations and support](https://help.scape.com/managing-your-stay?hsLang=en-gb#escalations-and-support)
- [Moving out](https://help.scape.com/moving-out?hsLang=en-gb#main-content)

    - [Giving notice](https://help.scape.com/moving-out?hsLang=en-gb#giving-notice)
    - [Move-out process](https://help.scape.com/moving-out?hsLang=en-gb#move-out-process)
    - [Cleaning requirements](https://help.scape.com/moving-out?hsLang=en-gb#cleaning-requirements)
    - [Key return](https://help.scape.com/moving-out?hsLang=en-gb#key-return)
    - [Final inspections](https://help.scape.com/moving-out?hsLang=en-gb#final-inspections)
    - [Charges and payments](https://help.scape.com/moving-out?hsLang=en-gb#charges-and-payments)
    - [Deposit returns](https://help.scape.com/moving-out?hsLang=en-gb#deposit-returns)
- [International students](https://help.scape.com/international-students?hsLang=en-gb#main-content)

    - [Before arriving in the UK](https://help.scape.com/international-students?hsLang=en-gb#before-arriving-in-the-uk)
    - [Setting up essentials](https://help.scape.com/international-students?hsLang=en-gb#setting-up-essentials)
    - [Paying from overseas](https://help.scape.com/international-students?hsLang=en-gb#paying-from-overseas)
    - [Healthcare and support](https://help.scape.com/international-students?hsLang=en-gb#healthcare-and-support)
    - [Settling in](https://help.scape.com/international-students?hsLang=en-gb#settling-in)
- [Parents, guardians or trusted person](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#main-content)

    - [Booking for a student](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#booking-for-a-student)
    - [Payments and contracts](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#payments-and-contracts)
    - [Supporting move-in](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#supporting-move-in)
    - [Welfare concerns](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#welfare-concerns)
- [Contact and support](https://help.scape.com/contact-and-support?hsLang=en-gb#main-content)

    - [How to contact Scape](https://help.scape.com/contact-and-support?hsLang=en-gb#how-to-contact-scape)
    - [Reception and opening hours](https://help.scape.com/contact-and-support?hsLang=en-gb#reception-and-opening-hours)
    - [Emergency contacts](https://help.scape.com/contact-and-support?hsLang=en-gb#emergency-contacts)
    - [Sales and booking support](https://help.scape.com/contact-and-support?hsLang=en-gb#sales-and-booking-support)
    - [Resident support queries](https://help.scape.com/contact-and-support?hsLang=en-gb#resident-support-queries)
    - [Response times](https://help.scape.com/contact-and-support?hsLang=en-gb#response-times)

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