---
title: Can I complete my booking online?
description: Find out how to complete your Scape booking online, including choosing a room, signing digitally and making your initial payment.
---

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1. [Scape Knowledge Base](https://help.scape.com/?hsLang=en-gb)
2. [Booking your room](https://help.scape.com/booking-your-room?hsLang=en-gb)
3. [How to book](https://help.scape.com/booking-your-room?hsLang=en-gb#how-to-book)

# Can I complete my booking online?

Yes, you can complete your Scape booking online from start to finish.

The online booking process lets you choose your room, create your Scape account, review and sign your Residence Agreement digitally and make the required initial payment. You do not need to visit a building or sign anything in person to secure your room.

### What you’ll need

- **Your personal details:** including your name, contact details and student information
- **Your preferred room:** choose from the available locations, room types and contract dates on [scape.com](https://www.scape.com/rooms/)
- **Time to read your agreement:** your Residence Agreement is an important document, so take a moment to check the details before signing
- **A payment method:** you’ll need to make the initial payment shown during booking

Once your booking is complete, you’ll receive a confirmation email straight away. Your Scape account will also help you manage your booking, payments and important documents.

If anything feels unclear while you’re booking, contact the Scape team by phone, email, chat or WhatsApp. We’ll help you get sorted before you commit.

- [Finding the right room](https://help.scape.com/finding-the-right-room?hsLang=en-gb#main-content)

    - [Locations and buildings](https://help.scape.com/finding-the-right-room?hsLang=en-gb#locations-and-buildings)
    - [Room types and layouts](https://help.scape.com/finding-the-right-room?hsLang=en-gb#room-types-and-layouts)
    - [Availability and pricing](https://help.scape.com/finding-the-right-room?hsLang=en-gb#availability-and-pricing)
    - [Viewing options](https://help.scape.com/finding-the-right-room?hsLang=en-gb#viewing-options)
    - [Accessibility and requirements](https://help.scape.com/finding-the-right-room?hsLang=en-gb#accessibility-and-requirements)
- [Eligibility and requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#main-content)

    - [Who can book](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#who-can-book)
    - [Student status and enrolment](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#student-status-and-enrolment)
    - [Age requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#age-requirements)
    - [Visa requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#visa-requirements)
    - [Guarantors](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#guarantors)
    - [Required documents](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#required-documents)
    - [International student requirements](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#international-student-requirements)
    - [Exceptions and special circumstances](https://help.scape.com/eligibility-and-requirements?hsLang=en-gb#exceptions-and-special-circumstances)
- [Before you book](https://help.scape.com/before-you-book?hsLang=en-gb#main-content)

    - [What’s included in rent](https://help.scape.com/before-you-book?hsLang=en-gb#whats-included-in-rent)
    - [Contract lengths and dates](https://help.scape.com/before-you-book?hsLang=en-gb#contract-lengths-and-dates)
    - [Choosing and securing your room](https://help.scape.com/before-you-book?hsLang=en-gb#choosing-and-securing-your-room)
    - [Booking with others](https://help.scape.com/before-you-book?hsLang=en-gb#booking-with-others)
    - [Offers and promotions](https://help.scape.com/before-you-book?hsLang=en-gb#offers-and-promotions)
    - [Requests and preferences](https://help.scape.com/before-you-book?hsLang=en-gb#requests-and-preferences)
    - [Before booking considerations](https://help.scape.com/before-you-book?hsLang=en-gb#before-booking-considerations)
- [Booking your room](https://help.scape.com/booking-your-room?hsLang=en-gb#main-content)

    - [How to book](https://help.scape.com/booking-your-room?hsLang=en-gb#how-to-book)
    - [Booking process and timeline](https://help.scape.com/booking-your-room?hsLang=en-gb#booking-process-and-timeline)
    - [Payments during booking](https://help.scape.com/booking-your-room?hsLang=en-gb#payments-during-booking)
    - [Booking confirmation](https://help.scape.com/booking-your-room?hsLang=en-gb#booking-confirmation)
    - [Documents and verification](https://help.scape.com/booking-your-room?hsLang=en-gb#documents-and-verification)
    - [Making changes to your booking](https://help.scape.com/booking-your-room?hsLang=en-gb#making-changes-to-your-booking)
    - [Booking help and issues](https://help.scape.com/booking-your-room?hsLang=en-gb#booking-help-and-issues)
- [Payments, fees and rent](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#main-content)

    - [Rent and pricing](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#rent-and-pricing)
    - [Paying your rent](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#paying-your-rent)
    - [Payment methods](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#payment-methods)
    - [International payments](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#international-payments)
    - [Deposits and advance payments](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#deposits-and-advance-payments)
    - [Late and failed payments](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#late-and-failed-payments)
    - [Refunds and cancellations](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#refunds-and-cancellations)
    - [Invoices and receipts](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#invoices-and-receipts)
    - [Managing payment details](https://help.scape.com/payments-fees-and-rent?hsLang=en-gb#managing-payment-details)
- [Contracts, cancellations and policies](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#main-content)

    - [Tenancy agreements](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#tenancy-agreements)
    - [Understanding your contract](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#understanding-your-contract)
    - [Cooling-off period](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#cooling-off-period)
    - [Cancelling your booking](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#cancelling-your-booking)
    - [Change of Study Circumstances](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#change-of-study-circumstances)
    - [Replacement tenants](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#replacement-tenants)
    - [Ending your contract early](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#ending-your-contract-early)
    - [Changes before move-in](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#changes-before-move-in)
    - [Policy updates and exceptions](https://help.scape.com/contracts-cancellations-and-policies?hsLang=en-gb#policy-updates-and-exceptions)
- [Preparing to move in](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#main-content)

    - [Move-in checklist](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#move-in-checklist)
    - [What to bring](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#what-to-bring)
    - [Arrival planning](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#arrival-planning)
    - [Pre-arrival tasks](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#pre-arrival-tasks)
    - [Travel planning](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#travel-planning)
    - [Deliveries before arrival](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#deliveries-before-arrival)
    - [Setting up essentials](https://help.scape.com/preparing-to-move-in?hsLang=en-gb#setting-up-essentials)
- [Arriving and checking in](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#main-content)

    - [Check-in process](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#check-in-process)
    - [Arrival times and access](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#arrival-times-and-access)
    - [What to bring on the day](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#what-to-bring-on-the-day)
    - [Keys and access](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#keys-and-access)
    - [Room and inventory checks](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#room-and-inventory-checks)
    - [Support on arrival](https://help.scape.com/arriving-and-checking-in?hsLang=en-gb#support-on-arrival)
- [Living with Scape](https://help.scape.com/living-with-scape?hsLang=en-gb#main-content)

    - [Your room and shared spaces](https://help.scape.com/living-with-scape?hsLang=en-gb#your-room-and-shared-spaces)
    - [Facilities and amenities](https://help.scape.com/living-with-scape?hsLang=en-gb#facilities-and-amenities)
    - [Wi-Fi and connectivity](https://help.scape.com/living-with-scape?hsLang=en-gb#wi-fi-and-connectivity)
    - [Laundry](https://help.scape.com/living-with-scape?hsLang=en-gb#laundry)
    - [Mail and parcels](https://help.scape.com/living-with-scape?hsLang=en-gb#mail-and-parcels)
    - [Guests and visitors](https://help.scape.com/living-with-scape?hsLang=en-gb#guests-and-visitors)
    - [Noise and shared living](https://help.scape.com/living-with-scape?hsLang=en-gb#noise-and-shared-living)
    - [Cleaning and upkeep](https://help.scape.com/living-with-scape?hsLang=en-gb#cleaning-and-upkeep)
    - [Resident app and portal](https://help.scape.com/living-with-scape?hsLang=en-gb#resident-app-and-portal)
- [Maintenance and repairs](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#main-content)

    - [Reporting an issue](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#reporting-an-issue)
    - [Emergency vs non-emergency](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#emergency-vs-non-emergency)
    - [Repair timeframes](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#repair-timeframes)
    - [Access for maintenance](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#access-for-maintenance)
    - [Common issues](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#common-issues)
    - [Shared spaces and facilities](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#shared-spaces-and-facilities)
    - [Planned maintenance](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#planned-maintenance)
    - [Damage and responsibility](https://help.scape.com/maintenance-and-repairs?hsLang=en-gb#damage-and-responsibility)
- [Safety, security and emergencies](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#main-content)

    - [Building security](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#building-security)
    - [Keys and access](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#keys-and-access)
    - [Fire safety](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#fire-safety)
    - [Emergency procedures](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#emergency-procedures)
    - [Medical emergencies](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#medical-emergencies)
    - [Incident reporting](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#incident-reporting)
    - [Personal safety](https://help.scape.com/safety-security-and-emergencies?hsLang=en-gb#personal-safety)
- [Managing your stay](https://help.scape.com/managing-your-stay?hsLang=en-gb#main-content)

    - [Resident account and portal](https://help.scape.com/managing-your-stay?hsLang=en-gb#resident-account-and-portal)
    - [Updating your details](https://help.scape.com/managing-your-stay?hsLang=en-gb#updating-your-details)
    - [Room moves and transfers](https://help.scape.com/managing-your-stay?hsLang=en-gb#room-moves-and-transfers)
    - [Extending or renewing your stay](https://help.scape.com/managing-your-stay?hsLang=en-gb#extending-or-renewing-your-stay)
    - [Changes during your stay](https://help.scape.com/managing-your-stay?hsLang=en-gb#changes-during-your-stay)
    - [Complaints and feedback](https://help.scape.com/managing-your-stay?hsLang=en-gb#complaints-and-feedback)
    - [Escalations and support](https://help.scape.com/managing-your-stay?hsLang=en-gb#escalations-and-support)
- [Moving out](https://help.scape.com/moving-out?hsLang=en-gb#main-content)

    - [Giving notice](https://help.scape.com/moving-out?hsLang=en-gb#giving-notice)
    - [Move-out process](https://help.scape.com/moving-out?hsLang=en-gb#move-out-process)
    - [Cleaning requirements](https://help.scape.com/moving-out?hsLang=en-gb#cleaning-requirements)
    - [Key return](https://help.scape.com/moving-out?hsLang=en-gb#key-return)
    - [Final inspections](https://help.scape.com/moving-out?hsLang=en-gb#final-inspections)
    - [Charges and payments](https://help.scape.com/moving-out?hsLang=en-gb#charges-and-payments)
    - [Deposit returns](https://help.scape.com/moving-out?hsLang=en-gb#deposit-returns)
- [International students](https://help.scape.com/international-students?hsLang=en-gb#main-content)

    - [Before arriving in the UK](https://help.scape.com/international-students?hsLang=en-gb#before-arriving-in-the-uk)
    - [Setting up essentials](https://help.scape.com/international-students?hsLang=en-gb#setting-up-essentials)
    - [Paying from overseas](https://help.scape.com/international-students?hsLang=en-gb#paying-from-overseas)
    - [Healthcare and support](https://help.scape.com/international-students?hsLang=en-gb#healthcare-and-support)
    - [Settling in](https://help.scape.com/international-students?hsLang=en-gb#settling-in)
- [Parents, guardians or trusted person](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#main-content)

    - [Booking for a student](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#booking-for-a-student)
    - [Payments and contracts](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#payments-and-contracts)
    - [Supporting move-in](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#supporting-move-in)
    - [Welfare concerns](https://help.scape.com/parents-guardians-or-trusted-person?hsLang=en-gb#welfare-concerns)
- [Contact and support](https://help.scape.com/contact-and-support?hsLang=en-gb#main-content)

    - [How to contact Scape](https://help.scape.com/contact-and-support?hsLang=en-gb#how-to-contact-scape)
    - [Reception and opening hours](https://help.scape.com/contact-and-support?hsLang=en-gb#reception-and-opening-hours)
    - [Emergency contacts](https://help.scape.com/contact-and-support?hsLang=en-gb#emergency-contacts)
    - [Sales and booking support](https://help.scape.com/contact-and-support?hsLang=en-gb#sales-and-booking-support)
    - [Resident support queries](https://help.scape.com/contact-and-support?hsLang=en-gb#resident-support-queries)
    - [Response times](https://help.scape.com/contact-and-support?hsLang=en-gb#response-times)

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